What happens if I lose my device?


Authentiq8Me allows you to connect multiple devices to your account. This provides a secure backup in case one device is lost, stolen, or otherwise unavailable. The process of connecting additional devices is protected by Authentiq8 Me’s secure protocols, ensuring your account remains safe.

However, we understand that situations can arise where all devices are lost, or a second device was never connected. For this reason, we offer a secure account recovery process.

If you need to recover your account, please [click this link]